Terms and Conditions
Alleyoop (www.alleyoop.de)
1. Validity
All deliveries, services and offers of Martin Lutzenberger (hereinafter referred to as "seller") within the online shop Alleyoop are made exclusively on the basis of these General Terms and Conditions. These are part of all contracts that the seller concludes with the customer about the goods offered in the online store. Deviating conditions of the customer are not accepted by the seller, unless he has expressly agreed to their validity in writing.
2. Performance
You can order clothing and sporting goods online for private use via the online shop. An order for commercial purposes is excluded.
3. Contract languages
Contract languages are German and English.
4. Contract conclusion / order process
The presentation of the products in the online shop is not a legally binding offer of the seller, but represent a non-binding online catalog. After entering personal data and clicking on the "buy now" button in the final step of the ordering process, the customer submit a legally binding contract offer regarding the selected goods. For this he will see a confirmation window with the details of your order before completing the order process. In this he can check the entries again and correct it. Immediately after sending the order, the customer will receive an e-mail confirming the receipt of his order (order confirmation). However, this does not constitute an acceptance of the order offer, but merely serves to inform the customer that the order has been received by the seller. The purchase contract is only concluded when the seller confirms by another e-mail the shipment of the goods (shipping confirmation) or the order. The contract partner of the customer is Martin Lutzenberger. The Customer can view his order data after submitting his order at any time via "My Account".
5. Online Dispute Resolution (OS)
The European Commission provides a platform for online dispute resolution (OS). The platform can be found at http://ec.europa.eu/consumers/odr/
E-mail address: service@alleyoop.de
6. Cancellation policy
Right of cancellation
You can cancel your declaration of contract in written form within 14 days without an indication of reasons (e.g. letter, fax, email) or through return of the property. The notice period begins with receipt of this instruction at the earliest. For protection of cancellation period, the prompt posting of the cancellation or the object shall suffice. The cancellation must be addressed to:
Alleyoop
Martin Lutzenberger
Leonhard-Rucker-Str. 4
86179 Augsburg
GERMANY
service@alleyoop.de
Consequences of cancellation
In the event of an effective cancellation, the services received by both parties must be returned and if applicable, benefits obtained (e.g. interest) must be released. If you can not return the payment, service or wares received, in whole or in part, or only in deteriorated condition, you must compensate us to that extent, if applicable. This does not apply for the relinquishment of property, if the deterioration of the property can be traced back to its inspection – as it would have been possible for you in the retail shop. Incidentally, you can avoid the duty of compensation, by making use of the property as if you were an owner and refrain from everything which would impair its value. Property capable of being shipped in a package must be returned. With a return shipment from a delivery of goods, the order value of which equals a total of up to 40 Euro, you are responsible for the costs of the return shipment, if the delivered goods conform to those ordered. Otherwise, the return shipment is free of charge. Property not capable of being shipped as a package will be picked up from you.
The right of cancellation does not exist for the delivery of goods that are produced according to customer specifications (e.g. special configurations in regards to device-specific connections and other special designs) or are clearly tailored to the personal requirements or for delivery of software, to the extent the delivered data carriers have been unsealed (e.g. software CDs, for which the cellophane wrapper was opened) or goods that are not suitable for return due to their nature.
End of cancellation instructions
cancellation form example
To:
Alleyoop
Martin Lutzenberger
Leonhard-Rucker-Str. 4
86179 Augsburg
GERMANY
service@alleyoop.de
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
— Ordered on (*)/received on (*),
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
(*) Delete as appropriate.
7. Delivery / Carriage
The delivery takes place to the delivery address specified by the customer. If possible, the customer will receive his order in a single shipment. If for technical or logistical reasons, for example, because the order contains items that need to be packed separately or transported differently, a separate shipment may be required, this will not incur any additional costs. When paying by cash in advance, the delivery times are from the receipt of money in the account of the seller. Information about delivery times can be found under Payment & Shipping.
8. Prices and shipping costs
The prices stated at the time of ordering apply. These prices are prices in Euro including the applicable value added tax. All prices quoted are exclusive of shipping costs - within Germany, the seller delivers free shipping from 75 € value of goods. You can find more information about shipping costs under Payment & Shipping.
9. Payment
Basically, the seller offers the payment methods advance payment, Paypal Plus (PayPal, credit card and direct debit). However, he reserves the right not to offer certain payment methods in individual cases and to refer to other payment methods. More information on this topic can be found under Payment & Shipping.
10. Contract Text Storage
The contract text is stored on the seller's internal systems and is not accessible to the customer there. The order data and the terms and conditions will be sent to the customer by e-mail.
11. Retention of title
The goods remain the property of the seller until full payment of the purchase price
12. Warranty
In the case of defects in the delivered goods, the provisions of the statutory liability for defects shall apply.
13. Links / Copyright
Insofar as links to other websites are offered in this online shop, the seller expressly points out that these are external contents for which he can assume no liability. The linked pages were checked for possible legal violations at the time of their linking, whereby such were not recognizable. An ongoing control of the linked pages without concrete evidence is not reasonable. Upon notification of legal violations, the seller will naturally remove the corresponding links immediately.
Copyrighted content, especially images, text, design, etc. may not be used without the prior written consent of the seller, in particular not duplicated or otherwise published.
14. Applicable law
The law of the Federal Republic of Germany applies excluding the UN sales law, as far as compelling international consumer protection law does not preclude.
15. Other
Should any of these provisions be or become ineffective, this shall not affect the validity of the remaining provisions.
